Warranty Policy
At www.cutesstylepick.com, we are committed to providing high-quality products and ensuring customer satisfaction. We stand behind the products we sell and offer a comprehensive warranty policy to protect our customers’ interests. Please read the following warranty policy carefully to understand your rights and responsibilities:
Warranty Coverage: We provide a warranty that covers manufacturing defects in materials and workmanship for a specified period from the date of purchase. The warranty coverage may vary depending on the product category and individual product. The specific warranty duration and details will be clearly stated on the product page or included in the product documentation.
Warranty Claim Process: If you believe your product is defective and eligible for warranty coverage, please follow the steps below to initiate a warranty claim: a. Contact our customer support team: Please reach out to our customer support team within the warranty period to report the issue and request a warranty claim. Provide relevant information such as your order number, product details, and a detailed description of the defect. b. Evaluation and assessment: Our team will review your warranty claim and may request additional information or evidence to assess the issue. This may include photographs, videos, or a physical inspection of the product. c. Resolution options: Based on the evaluation, we will determine the appropriate resolution for your warranty claim. This may include repair, replacement, or credit note, depending on the nature of the defect and the available options for your specific product.
Warranty Exclusions: It is important to note that our warranty policy does not cover the following: a. Normal wear and tear: Regular usage and wear over time are expected and are not considered manufacturing defects. b. Misuse or improper handling: Any damage resulting from misuse, improper installation, negligence, accidents, or unauthorized repairs or modifications will not be covered under warranty. c. Third-party modifications or accessories: Warranty coverage may be voided if non-original parts, accessories, or modifications not authorized by www.cutestylepick.com are used. d. Damage caused by external factors: The warranty does not cover damage caused by fire, water, natural disasters, power surges, or other external factors beyond our control.
Proof of Purchase: To initiate a warranty claim, you may be required to provide proof of purchase, such as an order confirmation, receipt, or invoice. Please retain these documents as they will be necessary to validate your warranty claim.
Limitations and Disclaimers: Our warranty policy is subject to certain limitations and disclaimers, including but not limited to: a. The warranty is non-transferable and applies only to the original purchaser of the product. b. The warranty does not cover any consequential or incidental damages arising from the use or inability to use the product. www.cutestylepick.com reserves the right to repair or replace a defective product with an equivalent or comparable model.
Please note that this Warranty Policy is subject to change at our discretion. Any updates or modifications to the policy will be communicated through our website or other appropriate channels.
If you have any further questions or need assistance regarding our warranty policy, please contact our customer support team. We are here to help you and ensure a smooth warranty claim process.
Thank you for choosing www.cutestylepick.com